Frequently Asked Questions

CHIKE NATURALS creates gentle, plant-powered haircare products designed specifically for children with textured hair. Our products are carefully formulated with nourishing ingredients like Moringa Seed Oil, Avocado Oil, and Vitamin E to support healthy hair growth, moisture retention, and scalp care.

Our products are thoughtfully formulated with children's hair and sensitive scalps in mind. For the most sensitive scalps, our Fragrance-Free option provides the same nourishing care without added fragrance — created for families who prefer a simpler routine. Every child's scalp and hair are unique, so we recommend performing a patch test before first use, especially when introducing a new product or choosing a fragranced option.

Both formulas contain the same nourishing botanical ingredients. The Fragrance-Free version contains no added fragrance, making it a gentle option for parents who prefer fragrance-free haircare, especially for younger children. As products containing essential oils are generally not recommended for children under 1, the Fragrance-Free option is ideal for little ones.

Absolutely! While our current collection is designed with children in mind, many adults also enjoy using our products. We also plan to introduce a dedicated adult haircare line in the future.

Yes. Our products are suitable for a wide range of textured hair types, including curly, coily, and kinky hair.

If you're new to CHIKE NATURALS, we recommend starting with our Hair Oil and Hair Butter together for a simple moisturizing and strengthening routine.

No. Guest checkout is available, but creating an account lets you track orders, save favorites, and access personalized recommendations.

Simply enter your email in our newsletter section to receive haircare tips, product updates, educational content, and exclusive offers.

We accept returns within 14 days of delivery for unopened, unused items in their original packaging. Please contact us within 14 days of delivery to initiate a return.

We're sorry to hear that. Please email us with your order number and clear photos of the damaged item so we can assist you promptly.

No problem! Visit our Hair Porosity Guide or take our interactive Hair Routine Finder to better understand your child's hair and discover recommended routines.

We generally recommend applying the Hair Oil 2–3 times per week or as needed to moisturize the scalp and seal in moisture.

The Hair Butter can be used 2–3 times weekly or whenever the hair needs extra moisture and nourishment.

Yes! They complement each other beautifully. Apply the Hair Butter to moisturize, then use the Hair Oil to help seal in moisture and add shine.

Shipping locations will be displayed during checkout. We continue to expand our delivery coverage as we grow.

Delivery times depend on your location. You'll receive tracking information once your order has been processed and shipped.

Yes. Once your order ships, we'll send you a tracking link by email.

Yes! Education is at the heart of CHIKE NATURALS. You'll find articles, guides, videos, and downloadable resources designed to help parents care confidently for textured hair.

Our Hair Porosity Guide helps you understand how your child's hair absorbs and retains moisture, making it easier to choose the right products and routine.

Moringa Seed Oil is rich in vitamins and antioxidants that help nourish the scalp, strengthen hair strands, and support healthier-looking hair.

Some are. We currently offer both Lavender and Fragrance-Free options for selected products, allowing families to choose what works best for them.

Our focus is on gentle, naturally inspired ingredients. We strive to create products that support healthy hair without unnecessary harsh additives.

Our support team is here to help. Visit our Contact page or email us directly, and we'll get back to you as soon as possible.